Frequently Asked Questions

• Store the jewelry in an airtight container
• Clean the jewelry regularly with a soft cloth and keep it dry.
• Do not expose the jewelry to any sort of water, perfumes, lotions & oils. 
• Take your jewellery off before bed.
• Put your jewellery on after makeup. 

The inner part of all of our earrings is made from a combined metal mixture of copper & stainless steel, with a 14k gold plate. Which means our jewellery is hypo-allergenic. We cannot guarantee that you would not get a reaction if you are allergic to hypoallergenic metals. Our products are free of toxic metals and tested.

All pieced are available in very limited quantities. Restocks are not guaranteed and vary depending on availability in the vintage/second hand market.

No "new" items are repurposed. All items repurposed are either damaged, heavily used, or out of style. We maximize the end of their life by restoring, repurposing, and reworking into jewelry (and occasionally other stuff)

Materials we use

• Sterling Silver
• Stainless Steel
• 22k Gold and Sterling Silver pl.ating. 

At Gia, we prioritize quality without compromising our standards. From stainless steel to sterling silver, we carefully test all of the products offered on our site.

We use TCS tracked delivery service with a flat fee of Rs. 400//

We accept COD and bank transfers. For orders over 15k, we require bank transfer. 

We ship all over Pakistan.

• Karachi: 2-3 business days.
• Rest of Pakistan: 3-4 business days.

We are unable to offer returns, refunds or exchanges on any jewellery due to hygiene reasons, unless your jewellery is proven to be faulty. If your jewellery is faulty, please message us on our help page and we will try to solve your problem asap.