Frequently Asked Questions

We use TCS tracked delivery service with a flat fee of Rs. 400//

We accept debit/credit card and bank transfer. Local pickup orders can be cash on collection. 

The inner part of all of our earrings is made from a combined metal mixture of copper & stainless steel, with a 14k gold plate. Which means our jewellery is hypo-allergenic. We cannot guarantee that you would not get a reaction if you are allergic to hypoallergenic metals. Our products are free of toxic metals and tested.

Materials we use

• Sterling Silver
• Stainless Steel
• 22k Gold and Sterling Silver pl.ating. 

At Gia, we prioritize quality without compromising our standards. From stainless steel to sterling silver, we carefully test all of the products offered on our site.

• Store the jewelry in an airtight container
• Clean the jewelry regularly with a soft cloth and keep it dry.
• Do not expose the jewelry to any sort of water, perfumes, lotions & oils. 
• Take your jewellery off before bed.
• Put your jewellery on after makeup. 

We ship all over Pakistan.

• Karachi: 2-3 business days.
• Rest of Pakistan: 3-4 business days.

We are unable to offer returns, refunds or exchanges on any jewellery due to hygiene reasons, unless your jewellery is proven to be faulty. If your jewellery is faulty, please message us on our help page and we will try to solve your problem asap.